support
A person reads every message. Ask anything, tell us what broke, or say what you'd change.
[email protected]usually back within a couple of daysquick answers.
where are my photos?
On your phone, in the app's own storage. They're never uploaded, so deleting the app deletes them. Keep a backup of anything that matters.
how do I back up?
Settings, then Account & data, then Back up everything. You get one file to keep wherever you like: Files, iCloud Drive, a computer.
restoring on a new phone
Install Stills, sign in with the same Apple ID, open the backup file. Backups are encrypted to your account, so one only opens for the person who made it.
can I develop a roll early?
Yes. Open the darkroom from Memories. A roll doesn't have to be full to develop.
adding a friend
On both phones, go to Profile and tap Add a friend. One shows their code, the other scans it. That's it: friends are in person only, and that's on purpose.
I opened a flick and it's gone
That's a flick. You get one more look in the first three minutes, then it's deleted. Save it in your chat or to Photos while it's up.
deleting your account
Settings, then Account & data, then Delete account, or at stills.cam/account. It's immediate and permanent, and it never touches the photos on your phone.
something looks wrong
A frame developed oddly, search misses things, the phone runs warm: email us, with the frame attached if you can. Getting the film right in every light is the hard part.
The fine print lives in the terms, the app privacy policy and the site privacy policy. Your account is at stills.cam/account.